Need to make a return? No worries, we get it. That’s why we have an easy return process if something doesn’t work out as hoped.  To initiate your return, please email us at support@curatedrow.com.

All returned items will be inspected thoroughly and subject to rejection if they do not satisfy all requirements:

• Item is in original condition, unworn, free from marks, stains, or odors (of any kind) and has no signs of wear
• Item has all return ribbons, tags and hygiene stickers attached and not tampered with
• Items are returned by the 14th day of delivery with proof of purchase

Curated Row reserves the right to reject any item that does not comply with the above requirements. If your return is not accepted, it will be returned to you and shipping costs will not be covered by Curated Row. Curated Row do not cover any return shipping costs, import duties, taxes, or customs charges associated with returning an item. If any customs duties or import charges apply to the return shipment, these must be prepaid by the sender. Any parcels returned with unpaid customs charges may not be accepted.

RETURNS
Full-priced merchandise can be returned for full refund.

• Orders that are marked as final sale are non-refundable.
• Returned exchanges and orders placed with store credit can only be returned for store credit.
• Items marked with “sale” signs or strike-through pricing, are final sale and non-refundable. Original shipping costs, package insurance, and custom fees are also non-refundable. 

Return processing times are currently 7-10 business days once the return is received.

DEFECTIVE ITEMS
If you receive a faulty or defective item, please contact support@curatedrow.com and in your original email please include pictures of the fault within 2 days of receiving your garment/s. Once the item has been deemed faulty/incorrect by a customer service team member, you're able to receive a store credit or replacement only. Please note - All orders are inspected thoroughly for faults before dispatch by our QC team.